| Q. |
What if my vehicle component is not listed, or cannot be found, using Repairs - Search?
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| A. |
If your vehicle component is not listed in the Repairs - Search, please Contact Us and provide the year, make, model of your vehicle and a description of the malfunctioning component.
One of our represenatives will contact you as soon as possible.
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| Q. |
Can I order a pre-exchange component for my vehicle, and return the core at a later date?
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| A. |
Currently, pre-exchage is only available on select components.
Locate your component using Repairs - Search for detailed information regarding your component and pre-exchange availability.
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| Q. |
What are the costs involed to repair/replace my vehicle component?
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| A. |
The customer is responsible for all:
- freight charges
- costs for the repaired/rebuilt component
- applicable sales taxes
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| Q. |
What shipping methods are available?
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| A. |
Our preffered shipping methods are:
Additional shipping arrangements may be accomodated on request.
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| Q. |
Can I start/drive/operate my vehicle while the instrument cluster is removed/missing?
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| A. |
We recommend that a vehicle's negative battery cabel is disconnected before the instrument cluster is removed, and remains disconnected until the repaired/replacement instrument cluster is installed. Failure to do so may cause vehicle starting problems, warning light malfunctions, and other issues due to loss of vehicle computer communications.
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